Shipping Policy
At The Global Home, we are committed to delivering your handcrafted table décor and home décor products safely and efficiently. To provide a seamless shopping experience, we offer free shipping on all eligible orders.
Shipping Coverage
- We currently offer free standard shipping within the United Kingdom
- For international shipping requests, customers may contact us directly for availability and timelines
Order Processing Time
- All products are carefully inspected and securely packed before dispatch
- Orders are typically processed within 3–5 working days
- Handcrafted or made-to-order items may require additional processing time, which will be communicated at the time of order confirmation
Delivery Timeframe
- Standard delivery within the UK generally takes 5–10 working days after dispatch
- Delivery timelines may vary based on location, courier service, or unforeseen circumstances
Free Shipping Policy
- No shipping charges are applied to standard deliveries within the UK
- Free shipping applies only to standard courier services and does not include express or special handling unless specified
Packaging & Handling
- All products are packed using protective materials to ensure safe transit
- As our products are handcrafted, we take extra care to preserve their quality and finish during shipping
Delivery Delays
While we strive to meet delivery timelines, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Customs clearance (for international orders)
The Global Home is not responsible for delays caused by third-party logistics providers.
Damaged or Missing Items
If your order arrives damaged or incomplete:
- Please notify us within 48 hours of delivery
- Share clear images or videos of the package and product for verification
Failure to report issues within this timeframe may affect eligibility for replacement or refund.
Incorrect Address
- Customers are responsible for providing accurate shipping information
- Orders delivered to incorrect addresses due to customer error may not be eligible for replacement or refund
Contact Information
For shipping-related inquiries, please contact us through our website:
🌐 Website: https://theglobalhome.co.uk/